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Hello Kitty wine packaging complaint upheld in UK

An Italian winery has said it won’t sell the Hello Kitty-branded version of the wine in the UK in future, after the packaging fell foul of the country's industry watchdog.

Torti Wine launched the Hello Kitty range in 2009, and the wines have been sold at specialist UK retailers for several years.

However, the packaging recently came under scrutiny from The Portman Group, a regulator funded by the drinks industry.

The watchdog received the following complaint about a Hello Kitty branded red wine from a shopper: ‘Astonished to see alcohol sold under a children’s toy brand. How can that possibly be legal?’

After mounting an investigation, the Portman Group decided that the Hello Kitty wines were likely to ‘have a particular appeal to under-18s’.

Torti Wine, a producer based in Lombardy, disagreed with the ruling. The company argued that Hello Kitty is not a children’s toy brand, but rather ‘a brand popular with all ages particularly mothers, grandmothers and older celebrities including Kim Kardashian’.

However, it said it would not sell the product in the UK again in future, adding that it wasn’t currently producing the branded wine in question.

Commenting to Decanter.com, the winery, a family business dating back to 1910, said it wished to emphasise that the Portman Group decision relates only to the UK and to the packaging. ‘The quality of the wine is not in discussion,’ said the winery, which continues to sell wines in the UK under its Dino Torti family brand name, and also produces Route 66 wines.

The regulator’s independent complaints panel noted that the Hello Kitty TV show and video game are aimed at children aged three and above.

The panel also determined that Hello Kitty is predominantly marketed to children in the UK, and it noted that the wines featured a cute cartoon kitten on the label. Ultimately, the wines were found to be in breach of the Portman Group Code rule 3.2(h).

Panel chair Rachel Childs said: ‘In this case, it was clear from the producer’s response that it hadn’t intended to market the Hello Kitty wine to children and as an overseas producer they were unaware of the self-regulatory system we have in place in the UK to enforce responsible marketing and protect consumers, particularly those under 18.

‘It’s a timely reminder that the Portman Group’s Code of Practice applies to all alcohol marketed in the UK, and not just that of UK producers. A children’s cartoon themed wine is wholly unacceptable.’

While Torti Wine said it wouldn’t sell the branded wine in the UK again, it added in a statement: ‘Hello Kitty wines are for adult consumption and sold only in places that own an alcohol licence. This is to protect and correctly sell the Hello Kitty wines in places where minors don’t have access.’

The Portman Group has clamped down on many outrageous drinks over the years, including vodka in a bottle designed to resemble a machine gun, cider brands Unshaven Maiden and Suicyder, Ménage à Trois Midnight wine, an alcohol energy drink called Crunk Juice, an premixed drink called Shag and a blend of gin and collagen marketed as an ‘elixir of youth’.

This article was updated on 27/09/2024 to include additional comments from Torti Wine.


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