Penfolds outrages merchants with 'slap in the face' price hikes
- Thursday 1 March 2012
Penfolds Bins: 'penalising customers'
Jeff Poole, managing director of New Zealand's Fine Wine Delivery Company, and a former employee of Penfolds, who said he has 'championed' its wines for more than 15 years, has criticised the brand this year after cost price increases of 'up to 50%'.
Poole said, ‘While is it the prerogative of any business to capitalise on increasing international demand and supply, we view this massive increase as a slap in the face'.
A number of UK merchants, who did not want to be named, also revealed that they would not be taking their allocation this year due to the price rises.
The wines are released today with recommended retail price increases of around 20% to AU$37.99 for the Bin 138 Grenache Syrah Mourvedre blend and AU$64.99 for the Bin 407 Cabernet Sauvignon 2009.
Bin 389 – dubbed ‘the poor man's Grange' – has risen more than 15% to AU$74.99.
‘To make the same margins on the wines that we did last year, we are going to have to increase our prices by $15,’ Poole said.
‘They have completely altered the proposition and are penalising loyal customers with the increases. As a result they are going to see some burning of the brand.'
Penfolds refused several requests for an interview with Decanter.com but issued a statement claiming that rising prices were a result of increased global demand.
'Penfolds enjoys an ever growing demand for our wines across an increasing number of international markets. As a fine wine brand we are very limited in the amount of wine we can make each vintage and as a result the increasing demand we are seeing is causing prices to increase.’

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Have your say!
Anton
May 24 03:53
I recall buying this wine for less than $9 i(US) here in the states and it was my goto wine for quite some time. I even have a few bottles in the cellar. Last week I noticed the price had gone from the high 20s (last year) to $49.95.... Since I don't see a corresponding increase in size and doubt a corresponding increase in quality (and no, u don't get a free wine opener either), I must say I am disappointed and will have to pass on Penfolds until sanity returns. Shame
Kanga
April 11 16:22
What a shame for such an icon of Australia which put Aussie wines on the map.Maybe TWE should focus on the rest of the world for their wines and not keep pushing Asia. Remember South America which is developing rapidly and very open to new wine trade.TWE needs to think ahead and be proud of the brand they represent.
Richard
March 06 01:23
Always been a big fan of several bins including 389. However, as price increaes purchases will substantially decrease. Wish Penfolds the best of luck, and hopefully, their bet on the Asian demand will continue... its hard to regain customers once they have left the fold.
s12raider
March 05 02:16
A few comments come from people who don't know about what it takes to grow grapes and then sell the juice to the winearies. POINT BLANK no increase in grower prices (in some cases there has been a decrease) yet the RRP is increasing all the time. And as for the merchants, let's just say some are better than others and FWDC actually offers up a decent selection without the "dumping" practice offered up by others. Oh and let's not forget that Langtons now owned by Woolies naturally distorts pricing as well.