Your subscription contract will be fulfilled by Future Publishing Limited, Quay House, The Ambury, Bath BA1 1UA. All rights reserved. England and Wales company registration number 2008885., together with its agents and sub-contractors.
Subject to the Future PLC standard terms; although in the unlikely event of inconsistency, the Decanter terms will prevail.
When subscribing online you will either see a page or receive an email if you have supplied your email address, acknowledging that you have subscribed. A legally binding contract is formed on the date we send you confirmation of your order and payment has been taken.
You will likely receive this confirmation by email within 72 hours if you supplied an email address.
We will not be responsible if you fail to receive the written confirmation because you have supplied us with an incorrect postal address or email address.
We reserve the right not to accept or process your subscription for any reason. All subscriptions are subject to validation checks and authorisation by your payment card issuer. If we do not accept your order and your credit/debit card has already been debited, we will notify you and refund your card in full immediately.
Decanter require all subscribers to be above the age 18.
We reserve the right not to fulfill a subscription if:
- In the event of obvious inaccuracies in prices, except that we may fulfill your subscription at the correct price;
- If we are unable to obtain payment authorisation from the issuer of your payment card
Cancellations and refunds
Under the Consumer Contracts Regulations 2013 , consumers have certain rights to cancel contracts concluded at a distance. The Contract between you and Future Publishing Limited is such a contract and you have the right to cancel it within 14 days after the date the Contract is entered into (so if you enter into the Contract on 1 January, you may cancel any time before the end of 15 January) (the “Cancellation Period”). Because our Services are subscription-based, you acknowledge and accept that they will be made available to you immediately on formation of the Contract and during the Cancellation Period.
Please note that all credit card refunds will be issued in sterling. Your Credit Card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction. If you have any queries about credit card refunds, or would like to request a cancellation, kindly contact support@Name, Address, Email Address, Signature and Date in any communication.
Prices displayed on the subscriptions section of the website will prevail at all times in relation to subscriptions placed on-line.
If you make ongoing subscription payments we reserve the right to increase our prices at any time after the first year of your subscription has elapsed and will notify you in writing with at least 10 working days notice of any such price increase.
Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your order, we will inform you as soon as possible. You will have the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.
If you are under 18 or are not using your own credit/debit card to pay for the subscription, you must ask the permission of the credit/debit card holder before entering the payment details. By clicking “Submit” you are confirming that you have obtained the express prior permission of the credit/debit card holder.
Voucher codes are only open for a single use and run for a single year. The product will revert to full price at the end of the period chosen.
We use the personal and transactional information (e.g. name, address, e-mail address, credit card details) (“Personal Information”) you supply to us in order to fulfil your subscription order. On the online order form we may ask you about receiving details of our products and services and/or those of third parties which may be of interest to you. You should tick the relevant boxes to indicate whether or not you wish to receive such information.
Unless a member of our staff has been fraudulent or negligent, we will not be liable to you for any losses you may suffer as a result of unauthorised access by a third party to the information (including in particular credit/debit card details) you transmit when you place an order.
When you enter your email address and choose a password as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your email address or password, you must promptly notify us at firstname.lastname@example.org.
Tasting notes and scores
Our readers and the trade may reproduce a limited number of tasting notes and scores on their own websites, social media or in print form, without requiring permission, if they are in accordance with the following conditions:
- The name and vintage of a wine and text of the relevant tasting note must be reproduced in full, without edits
- The tasting note and score must be attributed to the correct author
- For all online content, a live link to decanter.com must be provided
For information about taking our larger, or our whole database of scores, please contact: email@example.com.
These Terms and Conditions are subject to change.
These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.
These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.
Queries If you have any queries or comments about your subscription please contact our customer care team: